Explanations of the key terms in tourism, accommodation and bookings.
Service where all meals and most drinks and amenities are included in the price.…
An accommodation unit with a separate bedroom, living area and kitchen.…
Service including only overnight stay and breakfast; the guest arranges other meals.…
The rules under which a guest may cancel a booking and whether a refund is given.…
The process of registering and moving the guest into the accommodation, usually in the after…
The process of checking out and leaving the accommodation, usually in the morning of departu…
A holiday house, usually outside the city, rented as a whole to one group of guests.…
Short-term rental of accommodation charged per day, without a long-term lease.…
Part of the price paid in advance to confirm a booking, deducted from the total.…
A tourist complex in traditional style showcasing folk architecture and customs.…
An additional bed added to a room on request, usually for a surcharge.…
A discount for bookings made well in advance, before the main season.…
A benefit where children up to a certain age stay free or at a reduced price.…
Accommodation that includes overnight stay and three meals a day: breakfast, lunch and dinne…
Luxury camping with comfortable tents or cabins and hotel-like amenities in nature.…
A small family-run accommodation with a few rooms and usually home-style cooking.…
Accommodation that includes overnight stay, breakfast and one main meal (usually dinner).…
The period of highest demand and prices, e.g. summer at the lakes or winter in the mountains…
The owner or manager of the accommodation who receives guests and provides the stay.…
Budget accommodation with shared rooms (dormitories) and communal spaces.…
A detailed travel plan with the order of destinations, times and activities.…
A reduction for bookings shortly before departure to fill remaining places.…
The fewest nights a host accepts for a booking, common in high season and holidays.…
When a guest neither arrives for a booking nor cancels it; usually charged.…
A period of lower demand with lower prices and quieter destinations.…
An extra excursion not included in the package price, paid separately and optional.…
Accepting more bookings than available units, which can lead to relocating a guest.…
An indication that the accommodation accepts guests with pets, sometimes with a fee or rules…
A document stating the amount to pay before the service is performed; not a fiscal receipt.…
A larger complex offering accommodation, dining, entertainment and sports in one place.…
A refundable amount the host takes as a guarantee against damage, returned at the end of the…
A place with thermal or mineral springs and health resorts, popular for wellness and recover…
A smaller unit where the sleeping and living space are combined, with a kitchenette.…
The smallest flat type with one room for living and sleeping and a separate bathroom.…
A professional who accompanies a group and explains the sights during a trip or tour.…
A legal fee per person per night that the guest pays to the local authority via the host.…
Organized transport of guests, usually from the airport or station to the accommodation and …
Insurance covering medical costs, cancellation or lost luggage during travel.…
A package combining transport, accommodation and often meals and excursions in one price.…
A confirmation of a prepaid service handed to the provider; in Serbia also a state holiday v…
Facilities for relaxation and health: saunas, massages, pools and beauty treatments.…